Delivery and shipping

Delivery and shipping

We try our best to ship the order and deliver the package at your doorstep as soon as possible. International orders submitted before 17.00 are sent the following working day. However, it might be possible that we cannot live up to this promise. Sometimes products are out of stock and as a result, the order takes a bit longer. An indication of the delivery time can be found on the product page. In the case that we cannot deliver the package on the agreed date, we will notify you.

The listed sales prices are without shipping costs. The shipping costs are:

€ 9,95 for orders below €150,-
Free for orders above €150,-

Smaller packages will be delivered via DPD and DHL, you will be notified by Wuunder concerning the expected delivery time.

Bigger packages, such as trampolines, will be delivered by the transporter Dachser. This transporter will contact you to make a delivery appointment. In the case that you are not answering the call, delivery might take longer than expected. The average delivery time is 2 to 5 working days. If you have supplied a valid email address, you will receive a track and trace code of your parcel.